Last Updated: Apr 1, 2026

We want you to feel confident with your purchase. If you are not completely satisfied, we offer a return option under the conditions outlined below.

Return Period

You may request a return within 14 days from the date of delivery.

Requests made after this period may not be accepted.

Eligible Reasons For Return

We accept returns under the following conditions:

• Customer remorse (you changed your mind)
• Defective, damaged, or incorrect items

Return Conditions

To be eligible for a return, items must meet all of the following conditions:

• Unused and in original condition
• With all original tags attached
• Not washed, worn, or used
• Returned in the original packaging

We reserve the right to reject returns that do not meet these conditions.

Return Process

To initiate a return, please follow these steps:

1. Contact Us
   Reach out to us via email or through the Contact Us page within the return period (14 days).
2. Provide Required Information
   Include the following details in your request:
• Order number
• Customer name
• Reason for return (customer remorse or defective item)
• Photos (required for defective or damaged items)
3. Wait For Approval
   Our support team will review your request and provide return instructions along with a prepaid return label.
4. Prepare Your Package
   Securely pack the item(s) in the original packaging, ensuring all tags are attached and items meet return conditions.
5. Ship The Return
   Attach the provided prepaid return label and send the package as instructed.
6. Inspection & Processing
   Once we receive your return, we will inspect the item(s) before approving your refund or exchange.

Return Method, Label & Restocking Fee

Return Method:
All returns must be sent by mail.

Return Label:
A return label is not included in the original package. Once your return request is reviewed and approved by our support team, we will provide a prepaid return label for you to download and print at no additional cost.

Restocking Fee:
A 10% restocking fee will be applied to returns due to customer remorse. No restocking fee will be charged for defective or incorrect items.

Exchange

Refund

Once your return is received and inspected:

• Refunds will be processed within 5 business days
• Refunds will be issued to the original payment method

Please note that your payment provider may require additional time to process and post the refund.

Contact Us

If you have any questions or would like to request a return or exchange, please contact us:

• Email: support@farmersdaughtersunvalley.com